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Travel Insurance

nib travel insurance – Travel Insurance to help you on your way

nib understands the importance of helping people access insurance products and services that may be suitable for every travel adventure; from planning and experiencing to returning home safely.

You can choose the plan that you think best suits the kind of holiday you’re taking and the level of cover you want – from a Domestic or International plan for a single trip or the Annual Multi Trip plan for multiple trips.

Throughout the entire customer journey from home and back again, nib have coverage available for:

  • Overseas medical expenses and access to 24/7 emergency assistance
  • Auto coverage for 40 existing medical conditions (criteria applies) with the ability to screen for other conditions
  • Cancellation, travel delay and luggage coverage available
  • Ocean cruising included as standard for no additional premium on international plans
  • Up to 6 accompanying children for no additional premium (up to the age of 25 years old)
  • No age limits on Comprehensive and Annual plans
  • Cover for some Coronavirus related events


This is a brief summary of cover and does not include the full terms, conditions, limitations and exclusions. Please read the Product Disclosure Statements (PDS).

Easy online medical screenings

If you have an existing medical condition that is not automatically covered by your plan, you may be able to apply to have it covered for an additional premium and increased excess.

You’ll be asked to complete a medical screening which can be done quickly and easily online, in-store where you purchased your travel insurance or over the phone with a member of the helpful nib customer service team.

24/7 Emergency medical support

nib 24/7 Emergency Assistance provides emergency assistance for our customers worldwide. Our experienced specialists can be contacted by telephone 24 hours a day, 7 days a week to help you in the event of an emergency and to liaise on your behalf with our medical team.

Simple online claims

If you ever need to make a claim, you can do it online anywhere, anytime. nib’s team will work to assess it as quickly as possible.

Learn more about the cover available and discover the difference that travel insurance could make.

Ballao Holdings, ABN 65 003 137 586 is a distributor of nib Travel Services (Australia) Pty Ltd (nib), ABN 81 115 932 173, AFSL 308461 and receives a commission for nib products purchased through Ballao Holdings. Ballao Holdings acts as an agent for nib and not as your agent. Ballao Holdings cannot give advice about nib products, and any factual information provided is not intended to imply a recommendation or opinion about nib products. Before you buy, please read the Product Disclosure Statement, Financial Services Guide and Target Market Determination (TMD) available from us. If you have a complaint about a nib product, see the Product Disclosure Statement for the complaints process. This insurance is underwritten by Pacific International Insurance Pty Ltd, ABN 83 169 311 193.

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Simply fill in the following booking form, a member of our team will get back to you within 24-48 hours to confirm your booking and take a deposit. 

Please wait for our booking confirmation before purchasing your air tickets or making any other non-refundable travel arrangements.

Additional payments may be required throughout the booking process. Details of this will be advised by our reservations team at the time of booking confirmation.

*Time period is a guide only, subject to change according to your specific booking. 

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